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Ross Retail Associate Job Description

The Retail Associate is responsible for delivering a positive shopping experience by providing excellent customer service and supporting daily store operations. Key responsibilities include:

Assisting customers with product questions and recommending merchandise based on their needs and preferences.
Processing sales transactions, including cash handling and credit card payments.
Managing customer returns and exchanges in accordance with company policies.
Promoting products and identifying opportunities to increase sales through add-on and upsell recommendations.
Supporting inventory management by stocking merchandise, replenishing displays, and monitoring product levels.
Maintaining a clean, organized, and safe sales floor and stockroom environment.
Encouraging customer participation in store promotions, programs, and loyalty initiatives.
Contributing to a friendly, efficient, and customer-focused shopping experience.

This role requires strong customer service skills, attention to detail, the ability to work in a fast-paced retail environment, and a commitment to supporting store performance and operational excellence.

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Apply for Retail Associate - Ross Cedarbrook at Ross Stores